Customer Feedback

Please answer the following questions as honestly as possible so that we can understand how to serve you.

Overall, are you satisfied with the service rendered?

Based on your interaction with the L&J Appliance Service, are you likely to continue to use our services in the future?

How many visits did it take to resolve your problem?

Was your service technician knowledgeable about the Sub-Zero/Wolf/Cove product?

How would you rate your service technician's ability to clearly explain the problem and necessary repairs?

How would you rate your satisfaction with the overall communication and follow-up that we gave to you? (telephone)

How likely are you to recommend us to a friend?

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Additional Comments

Parts and Service


“I was very disappointed that I had to have my refrigerator repaired to begin with, but I was very satisfied with the technical service that I received.”

“It was very convenient that the technician called me when he was a half an hour away, so that I didn’t have to wait home all day.”

L & J Appliance Service Inc.

Sub-Zero Factory Certified Repair and Maintenance

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