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Customer Feedback | L & J Appliance Service Inc.

Customer Feedback

    Please answer the following questions as honestly as possible so that we can understand how to serve you.

    Overall, are you satisfied with the service rendered?

    Most SatisfiedVery SatisfiedSatisfiedSomewhat SatisfiedNot Satisfied

    Based on your interaction with the L&J Appliance Service, are you likely to continue to use our services in the future?

    DefinitelyProbablyLikelySomewhat LikelyNot Likely

    How many visits did it take to resolve your problem?

    1234 or MoreProblem Not Resolved

    Was your service technician knowledgeable about the Sub-Zero/Wolf/Cove product?

    Most KnowledgableVery KnowledgeableKnowledgeableSomewhat KnowledgeableNot Knowledgeable

    How would you rate your service technician's ability to clearly explain the problem and necessary repairs?

    ExcellentVery GoodGoodSomewhat GoodUnable to Diagnose

    How would you rate your satisfaction with the overall communication and follow-up that we gave to you? (telephone)

    Most SatisfiedVery SatisfiedSatisfiedSomewhat SatisfiedNot Satisfied

    How likely are you to recommend us to a friend?

    DefinitelyProbablyLikelySomewhat LikelyNot Likely

    Your Name (optional)

    Your Email (optional)

    Additional Comments

    Parts and Service


    “I was very disappointed that I had to have my refrigerator repaired to begin with, but I was very satisfied with the technical service that I received.”

    “It was very convenient that the technician called me when he was a half an hour away, so that I didn’t have to wait home all day.”

    L & J Appliance Service Inc.

    Sub-Zero Factory Certified Repair and Maintenance

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